Volunteer Ombudsman

The purpose of this program is to develop a systematic approach for utilizing volunteers in the delivery of Ombudsman services. The volunteers serve as assistants to the Ombudsman and may provide resident visitation, complaint investigation and program education. Training is provided by the Pennsylvania Department of Aging through the State and Local Ombudsman Offices.

Volunteers needed for the Ombudsman Program in Lackawanna, Monroe, Wayne and Pike Counties

Volunteer Ombudsman are community neighbors who are specially trained to help clarify responsibilities and rights of consumers in long term living facilities. If you are available for a few hours a month, over 18 years of age, concerned about the rights of nursing home and assited lving/personal care home residents and interested in making a difference in the lives of long-term living residents, then you may be perfect for the Volunteer Ombudsman Program. The Ombudsman program is through the Office of Serving Seniors, Inc.