Ombudsman
We assist residents with resolving concerns made by, or on behalf of all consumers of long-term care.
Volunteer Ombudsman
The purpose of this program is to develop a systematic approach for utilizing volunteers in the delivery of Ombudsman services.
P.E.E.R
PEER educates residents on resident rights, provides self-advocacy training and empowers residents to act for themselves.
Guardianship
We accept the responsibility for providing Guardianship of Person and/or Guardianship of Estate services as ordered by the Court and in accordance with the 1992 Pennsylvania Guardianship Reform Legislation.
Patient Advocate
The Patient Advocate Program provides Patient advocacy to older adults, assisting them in a safe discharge from local hospitals by connecting the older adults with appropriate supportive services throughout Lackawanna County.
20+ Years Of Experience
About Us
Give A Helping Hand Those Who Need It
Serving Seniors, Inc. is a non-profit organization dedicated to improving the quality of life and care of nursing home, personal care home and isolated older adults in the community through Patient Advocate services, Volunteer Visitation services, ombudsman/advocacy and guardianship services.
Improve the quality of life and care of nursing home, assisted living/personal care home residents and isolated older adults throughout our community.
Become a Volunteer
News & Events
Serving Seniors Inc. Earns Prestigious SAGECare Certification, Enhancing Inclusive Care
Serving Seniors Inc., a nonprofit organization committed to providing compassionate services for older adults in Northeastern Pennsylvania, has achieved the Platinum level SAGECare certification, the highest level awarded by SAGECare. This milestone represents Serving Seniors’ commitment to fostering an inclusive and respectful environment for LGBTQ+ older adults, ensuring that all individuals receive the dignified, informed, and equitable care they deserve. 
Serving Seniors Picnic Returns June 22
Serving Seniors Summer Picnic returns to the Waldorf Social Club June 22, 3 to...
Kurtz joins Luzerne / Wyoming ombudsman team
Jennifer Kurtz joined the Serving Seniors team as a full-time Luzerne /...